{"id":6508,"date":"2022-03-01T05:20:06","date_gmt":"2022-03-01T05:20:06","guid":{"rendered":"https:\/\/digitalscientists.com\/?post_type=case_studies&#038;p=6508"},"modified":"2024-06-13T07:42:51","modified_gmt":"2024-06-13T07:42:51","slug":"never-alone","status":"publish","type":"case-studies","link":"https:\/\/digitalscientists.com\/case-studies\/never-alone\/","title":{"rendered":"Never Alone"},"content":{"rendered":"\n\n<!-- Block Settings -->\n\n    <section id=\"case-study-header-block_2a06327aa8d2bac6af8904727450c319\"\n             class=\"js-guttenberg-block guttenberg-block case-study-header alignfull \"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"#333\" data-new-bg=\"#ffffff\"\n    >\n        <div class=\"case-study-header__container no-bot-indent \">\n                            <a style=\"color: #666666\" class=\"case-study-header__back-btn\" href=\"https:\/\/digitalscientists.com\/?page_id=11298\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                    <img decoding=\"async\" src=\"https:\/\/digitalscientists.com\/wp-content\/themes\/digital-scientists\/src\/assets\/icons\/grey-arrow-left.svg\" alt=\"arrow left\" \/>\n                    <span>OUR CASE STUDIES<\/span>\n                <\/a>\n                        <div class=\"case-study-header__content-wrapper\">\n                <div class=\"case-study-header__content \">\n\n                    <h2 class=\"case-study-header__label\" style=\"color:#167b69\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        Never Alone                    <\/h2>\n\n                                            <div class=\"case-study-header__title section-title-h1-small\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <h1>RPM platform helps older adults age in place<\/h1>\n                        <\/div>\n                    \n                    \n                    \n                                            <div class=\"case-study-header__categories\" data-aos=\"fade\" data-aos-duration=\"1000\">\n\n                            Healthcare, IoT, Mobile, UX\/UI                        <\/div>\n                    \n                <\/div>\n\n                            <\/div>\n\n\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_cac5bc21234595c314899f020267a5b0 {\n            height: 60px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_cac5bc21234595c314899f020267a5b0 {\n                height: 60px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_cac5bc21234595c314899f020267a5b0 {\n                height: 38px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_cac5bc21234595c314899f020267a5b0\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"media-full-width-block_a95e413a03b26f6c1c561879cad6a58f\"\n             class=\" no-top-indent no-bot-indent guttenberg-block media-full-width alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"media-full-width__container\">\n            <div class=\"media-full-width__media\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                                                                        <div class=\"video-wrapper video-wrapper--mp4\">\n                                <div class=\"video-wrapper__overlay\" style=\"background-image: url('https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/never-alone-header-image-1024x547.png')\"><\/div>\n                                <div class=\"video-wrapper__iframe\" data-url=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/Digital_Scientist_Graf_Never_Alone_IDD_V2.mp4\" data-set=\"mp4\"><\/div>\n                            <\/div>\n                                                                        <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_95f5054abec17eb2581d4ffa5ea29f06 {\n            height: 100px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_95f5054abec17eb2581d4ffa5ea29f06 {\n                height: 60px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_95f5054abec17eb2581d4ffa5ea29f06 {\n                height: 40px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_95f5054abec17eb2581d4ffa5ea29f06\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"case-study-features-block_caf9c511f9ce0d8de83cd3e00b78fa7b\"\n             class=\" guttenberg-block case-study-features alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"case-study-features__container page-container no-top-indent no-bot-indent \">\n\n            <div class=\"case-study-features__content\">\n                                    <div class=\"case-study-features__label\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <h5>overview<\/h5>\n                    <\/div>\n                \n                                    <div class=\"case-study-features__title\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <h3>CommuniCare Health Services is one of the nation\u2019s largest providers of post-acute care. CommuniCare came to us seeking a remote patient monitoring platform that could help older adults age in place.<\/h3>\n                    <\/div>\n                \n                            <\/div>\n\n            <div class=\"case-study-features__column\">\n                                    <div class=\"case-study-features__col-label\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <h5>industries<\/h5>\n                    <\/div>\n                \n                                    <div class=\"case-study-features__col-list\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <ul>\n<li><a href=\"https:\/\/digitalscientists.com\/digital-health\/\">Digital health<\/a><\/li>\n<li>Social Determinants of Health (SDOH)<\/li>\n<\/ul>\n                    <\/div>\n                            <\/div>\n\n            <div class=\"case-study-features__column\">\n                                    <div class=\"case-study-features__col-label\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <h5>services<\/h5>\n                    <\/div>\n                \n                                    <div class=\"case-study-features__col-list\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <ul>\n<li>Product strategy<\/li>\n<li>UX research &amp; design<\/li>\n<li>Mobile app development<\/li>\n<li>Custom software development<\/li>\n<li>Strategic business advisory<\/li>\n<li>Competitive market analysis<\/li>\n<li>Capability differentiation<\/li>\n<li>Distribution strategy<\/li>\n<li>Product &amp; market thought leadership<\/li>\n<li>Product roadmapping<\/li>\n<\/ul>\n                    <\/div>\n                            <\/div>\n\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"featured-testimonial-quote-block_073728d04436b39afbd78d2529e60b1e\"\n             class=\" guttenberg-block featured-testimonial-quote alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        \n        <div class=\"featured-testimonial-quote__container quote-layout\">\n            <div class=\"featured-testimonial-quote__inner-l\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                <div class=\"featured-testimonial-quote__icon-wrap\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/quote-image.png\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n            <\/div>\n\n            <div class=\"featured-testimonial-quote__inner-r\">\n                \n                                    <div class=\"featured-testimonial-quote__quote-text small\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <p><span style=\"color: #304fff;\">\u201cI have worked with many technology teams during my career, and Digital Scientists is one of the best. They take the time to understand the customers\u2019 needs, deliver innovative solutions, are always professional, and work with your team as a true partner to achieve success.\u201d<\/span><\/p>\n                    <\/div>\n                \n                <div class=\"featured-testimonial-quote__name-position\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                            <span class=\"featured-testimonial-quote__name\">\n                            <p>ANY SEVERINO<\/p>\n                        <\/span>\n                    \n                    \n                    <style>\n                        #featured-testimonial-quote-block_073728d04436b39afbd78d2529e60b1e .featured-testimonial-quote__position::before {\n                            border-color: #333;\n                        }\n                    <\/style>\n\n                        <span class=\"featured-testimonial-quote__position\">\n                            chief innovation officer, never alone                        <\/span>\n                                    <\/div>\n\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"section-content-block_ce77460530525031dd718ff824a43873\"\n             class=\"js-guttenberg-block guttenberg-block section-content alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"#333\" data-new-bg=\"#dde4ea\"\n    >\n        \n        <div class=\"section-content__container  no-bot-indent\">\n            <div class=\"section-content__content section-content__content--image full\">\n                                    <div class=\"section-content__label section-label\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <h5>the vision<\/h5>\n                    <\/div>\n                \n                                    <div class=\"section-content__title section-title\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                        <p>A powerful yet simple solution to continued care<\/p>\n                    <\/div>\n                \n                \n                            <\/div>\n\n                        <div class=\"section-content__media full \" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                    <div class=\"section-content__image-wrap\">\n                                                    <img decoding=\"async\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/ipad-app-full-schedule.png\" alt=\"\" \/>\n                                            <\/div>\n                            <\/div>\n                    <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"media-full-width-block_35eba807cb5089d8b05c26cc29902081\"\n             class=\" no-bot-indent guttenberg-block media-full-width alignfull\"\n             style=\"background-color: #dde4ea; color: #333;\"\n             data-color=\"#333\" data-bg=\"#dde4ea\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"media-full-width__container\">\n            <div class=\"media-full-width__media\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                    <div class=\"media-full-width__image-wrap\">\n                                                    <img decoding=\"async\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/mobile-app-screen-video-call-steps.png\" alt=\"\" \/>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_9c710f3ebe78562f743e6e10f501e6de {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_9c710f3ebe78562f743e6e10f501e6de {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_9c710f3ebe78562f743e6e10f501e6de {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_9c710f3ebe78562f743e6e10f501e6de\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_49b4dd1a39090066f81d2e6c7402d4cc {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_49b4dd1a39090066f81d2e6c7402d4cc {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_49b4dd1a39090066f81d2e6c7402d4cc {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_49b4dd1a39090066f81d2e6c7402d4cc\" class=\"js-guttenberg-block guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"#333\" data-new-bg=\"#ffffff\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"full-width-bg-block_812ef233c2f7443ad478bc0c0860461e\"\n             class=\" guttenberg-block full-width-bg alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"full-width-bg__container\">\n            \n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">The challenge<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">In response to some of the gaps in today\u2019s healthcare system, CommuniCare envisioned a new, in-home care service that would help older adults live independently longer. The service would provide 24\/7 care access for older adults or adults with complex health issues, helping them stay at home longer, regardless of income level.<br><br>CommuniCare asked us to help them build a remote patient monitoring platform for the service, Never Alone, and to provide strategic insight to help launch the service and bring it to market.<\/p>\n<\/div>\n<\/div>\n\n\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n            height: 160px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 110px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 60px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_785f8cbd65a069c75733a816f9fbbd89\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <div id=\"divider-block_7d6c0a019d4ae69c368b03811aadbfb9\" class=\"guttenberg-block divider alignnone\"\r\n         style=\"height: 2px; background-color: #e5e5e5;\"\r\n    ><\/div>\r\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">What we did<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">CommuniCare initially partnered with us to design and develop a two-way remote patient monitoring platform to connect users \u2013 from the comfort of their homes \u2013 with a Personal Care Partner who can immediately triage their health, social, and local transportation needs.<br><br>To validate this approach, we began with a rapid 90-day <a href=\"https:\/\/digitalscientists.com\/proof-of-concept\/\">proof of concept software<\/a> engagement, which included an alignment workshop, user research, wireframes, a functional prototype, and an MVP. Shortly into the engagement, CommuniCare expanded the project scope to include our advisory and consulting services and extended the contract from 90 days to one year.<br><br>Within nine months, we connected, integrated, and built a patent pending ecosystem with a tablet application and care management platform.<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"media-full-width-block_d0241824c2f3c19dfd44d65f683e80d6\"\n             class=\" guttenberg-block media-full-width alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"media-full-width__container\">\n            <div class=\"media-full-width__media\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                    <div class=\"media-full-width__image-wrap\">\n                                                    <img decoding=\"async\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/1L9A2506-scaled.jpg\" alt=\"\" \/>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">Business &amp; product strategy<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">Our product team \u2013 specializing in strategic product management \u2013 served as advisors to CommuniCare on the end-to-end process required to develop, build, and launch the in-home care solution and its ecosystem. In addition to advising on business strategy, our product team took the lead in helping Communicare build a separate business unit dedicated entirely to creating a new care management ecosystem without distracting from CommuniCare\u2019s core offerings.<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n            height: 160px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 110px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 60px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_785f8cbd65a069c75733a816f9fbbd89\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <div id=\"divider-block_7d6c0a019d4ae69c368b03811aadbfb9\" class=\"guttenberg-block divider alignnone\"\r\n         style=\"height: 2px; background-color: #e5e5e5;\"\r\n    ><\/div>\r\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">Product management services<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<ul class=\"wp-block-list\">\n<li>Strategic business advisory<\/li>\n\n\n\n<li>Competitive market analysis<\/li>\n\n\n\n<li>Capability differentiation<\/li>\n\n\n\n<li>Distribution strategy<\/li>\n\n\n\n<li>Product &amp; market thought leadership<\/li>\n\n\n\n<li>Product roadmapping<\/li>\n\n\n\n<li>Pilot program definition &amp; launch<\/li>\n\n\n\n<li>Onsite training and requirements<\/li>\n\n\n\n<li>Project timeline and resource management<\/li>\n\n\n\n<li>User product adoption<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n            height: 160px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 110px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 60px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_785f8cbd65a069c75733a816f9fbbd89\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <div id=\"divider-block_7d6c0a019d4ae69c368b03811aadbfb9\" class=\"guttenberg-block divider alignnone\"\r\n         style=\"height: 2px; background-color: #e5e5e5;\"\r\n    ><\/div>\r\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">Business development services<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">Shortly into the engagement, CommuniCare\u2019s project requirements shifted resulting in a need for our team to pivot quickly. As CommuniCare\u2019s vision evolved, our team adapted quickly to deliver and provide additional services that would meet CommuniCare\u2019s growing needs. In addition to our standard set of services, we also provided CommuniCare with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sales &amp; partnership demos<\/li>\n\n\n\n<li>Conferences for market analysis<\/li>\n\n\n\n<li>Executive suite presentations<\/li>\n\n\n\n<li>Grant proposal application<\/li>\n\n\n\n<li>Patent application &amp; review<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_398e89e9a894b751185be34646cafed3\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"full-width-bg-block_f39763155bb46c667b2a1c4192c8db40\"\n             class=\"js-guttenberg-block guttenberg-block full-width-bg alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"#333\" data-new-bg=\"#dde4ea\"\n    >\n        <div class=\"full-width-bg__container\">\n            \n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_6bf220e4d3897a72f5f4651d830d70cc {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_6bf220e4d3897a72f5f4651d830d70cc {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_6bf220e4d3897a72f5f4651d830d70cc {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_6bf220e4d3897a72f5f4651d830d70cc\" class=\"js-guttenberg-block guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"#333\" data-new-bg=\"#dde4ea\"\n    ><\/div>\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">User research<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">CommuniCare presented a special kind of opportunity for our UX research team. The Never Alone target user is an older adult or an adult with chronic health issues. Within older populations, user research requires careful planning and a team of researchers experienced in working with this age group.<br><br>To understand and build empathy with the Never Alone user, our research team took time to carefully develop an approach that would help cultivate trust among interviewees and help them feel comfortable sharing their perspectives with our team. To learn about our approach to user research within older adult populations, see <a href=\"http:\/\/digitalscientists.com\/blog\/ux-design-for-seniors-5-tips-2\/\" data-type=\"post\" data-id=\"12998\">UX design for seniors: 5 tips<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_c75cea803170ad402ef7a9873b2eb908 {\n            height: 40px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_c75cea803170ad402ef7a9873b2eb908 {\n                height: 40px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_c75cea803170ad402ef7a9873b2eb908 {\n                height: 40px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_c75cea803170ad402ef7a9873b2eb908\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"middle-bg-wrapper-block_707cf25f93640aabb2ecf6089cbab2c5\"\n             class=\" guttenberg-block middle-bg-wrapper alignfull\"\n             style=\"background-color: #dde4ea; color: #333;\"\n             data-color=\"#333\" data-bg=\"#dde4ea\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n        <div class=\"middle-bg-wrapper__container\" style=\"max-width: 1220px\">\n            \n\n<div class=\"wp-block-columns is-style-default is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full inview has-option-mb24\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"343\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/Frame-1-4.png\" alt=\"\" class=\"wp-image-15526\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/Frame-1-4.png 520w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/Frame-1-4-300x198.png 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p class=\"inview has-option-default\">01. Understanding context | Contextual interviews<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full inview has-option-mb24\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"343\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-1.png\" alt=\"\" class=\"wp-image-10249\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-1.png 520w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-1-300x198.png 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p class=\"inview has-option-default\">01. Understanding context | Contextual interviews<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_b01dfba7e0c24b373dba09fb084efcb3 {\n            height: 20px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_b01dfba7e0c24b373dba09fb084efcb3 {\n                height: px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_b01dfba7e0c24b373dba09fb084efcb3 {\n                height: 0px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_b01dfba7e0c24b373dba09fb084efcb3\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n<div class=\"wp-block-columns is-style-default is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full inview has-option-mb24\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"343\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-2.png\" alt=\"\" class=\"wp-image-10248\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-2.png 520w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-2-300x198.png 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p class=\"inview has-option-default\">03. Impression after use | Co-creation workshop<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full inview has-option-mb24\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"343\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-3.png\" alt=\"\" class=\"wp-image-10247\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-3.png 520w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/Frame-1-3-300x198.png 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p class=\"inview has-option-default\">04. Natural use over time | Diary study<\/p>\n<\/div>\n<\/div>\n\n\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_69d54f76a02aec9b16c1710d1e9d64f9 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_69d54f76a02aec9b16c1710d1e9d64f9 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_69d54f76a02aec9b16c1710d1e9d64f9 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_69d54f76a02aec9b16c1710d1e9d64f9\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n        <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_4872e3bc9496a5ece84ff6e229f66895 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_4872e3bc9496a5ece84ff6e229f66895 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_4872e3bc9496a5ece84ff6e229f66895 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_4872e3bc9496a5ece84ff6e229f66895\" class=\"js-guttenberg-block guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #dde4ea; color: #333;\"\n         data-color=\"#333\" data-bg=\"#dde4ea\"\n         data-new-color=\"#333\" data-new-bg=\"#ffffff\"\n    ><\/div>\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">Wireframes to functional prototype<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">Using qualitative data collected from our research activities, we developed workflows and mapped out the Never Alone user journey. As part of the initial design phase, we created wireframes to serve as a visual guide for the design and product teams.<br><br>From wireframes, we then developed mockups, in which we added color, imagery, text, and buttons. The mockups were combined to create an interactive prototype for the Never Alone user interface \u2013 a clickable prototype that responds to a user\u2019s actions, mimicking user behavior and interactions. Pulling together product management and design resources, we went from concept to prototype in just 90 days.<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_18bd1df3f1cd20e9c69065c3ca4a2b86 {\n            height: 40px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_18bd1df3f1cd20e9c69065c3ca4a2b86 {\n                height: px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_18bd1df3f1cd20e9c69065c3ca4a2b86 {\n                height: px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_18bd1df3f1cd20e9c69065c3ca4a2b86\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay loop muted src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/wireframes-to-prototype.mp4\"><\/video><\/figure>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_00054c9fbced7bfe484fa01f39db1335 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_00054c9fbced7bfe484fa01f39db1335 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_00054c9fbced7bfe484fa01f39db1335 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_00054c9fbced7bfe484fa01f39db1335\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <div id=\"divider-block_7d6c0a019d4ae69c368b03811aadbfb9\" class=\"guttenberg-block divider alignnone\"\r\n         style=\"height: 2px; background-color: #e5e5e5;\"\r\n    ><\/div>\r\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">From design to proof of concept<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">Once we created the product prototype for Never Alone, it was time to pull in our developers to transform the prototype into a fully integrated tablet application and care management system.<br><br>Collaborating with our product management and design teams, our team of developers aligned on key feature prioritizations so they could rapidly build, test, and iterate the Never Alone solution.<br><br>Pulling user stories from the fully designed prototype, we were able to break down feature development into small chunks for an efficient approach to delivering an integrated iOS tablet app.<br><br>Our proof of concept included the features below \u2013 all while building the software and infrastructure to be scalable and HIPAA compliant:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Video conferencing<\/li>\n\n\n\n<li>Dispatching\/queue system<\/li>\n\n\n\n<li>Ticketing system<\/li>\n\n\n\n<li>Event calendar<\/li>\n\n\n\n<li>911 emergency services<\/li>\n\n\n\n<li>Usage analytics<\/li>\n<\/ul>\n\n\n\n<p class=\"has-option-default\"><\/p>\n\n\n\n<p class=\"has-option-default\">All apps were deployed with MDM so that individual patient devices could be managed with precision.<\/p>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_4559f0f1a4403804b76e45607e13e899 {\n            height: 135px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_4559f0f1a4403804b76e45607e13e899 {\n                height: px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_4559f0f1a4403804b76e45607e13e899 {\n                height: px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_4559f0f1a4403804b76e45607e13e899\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"technology-logos-block_f8beb33fda70e1037f0a1c443979e809\" class=\"js-guttenberg-block guttenberg-block technology-logos alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"#333\" data-new-bg=\"#F1F2EA\"\n    >\n        \n        <div class=\"technology-logos__container\">\n                            <div class=\"section-title technology-logos__title\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                    <h2>Technology<\/h2>\n                <\/div>\n            \n                                                <style>\n                        #technology-logos-block_f8beb33fda70e1037f0a1c443979e809 .technology-logos-list__item-inner {\n                            background-color: #ffffff;\n                        }\n                    <\/style>\n                \n                <div class=\"technology-logos-list\">\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"101\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/docker-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"234\" height=\"102\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/elasticsearch-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"101\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/iOS-logow-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"101\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/react-native-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"102\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/react-navigation-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"102\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/ruby-onrails-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"101\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/sentry-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                            <div class=\"technology-logos-list__item\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <div class=\"technology-logos-list__item-inner\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"101\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/swagger-logo-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"case-study-lists-block_8aacbe6338db6436e174fe9488535e13\"\n             class=\"no-top-indent  guttenberg-block case-study-lists alignfull\"\n             style=\"background-color: #f1f2ea; color: #333;\"\n             data-color=\"#333\" data-bg=\"#f1f2ea\"\n             data-new-color=\"\" data-new-bg=\"\"\n    >\n                    <style>\n                #case-study-lists-block_8aacbe6338db6436e174fe9488535e13 .border-top:before {\n                    border-color: #ffffff;\n                }\n            <\/style>\n\n            <div class=\"border-top\"><\/div>\n        \n        <div class=\"case-study-lists__container\">\n                            <div class=\"section-title case-study-lists__title\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                    <h2>Deliverables<\/h2>\n                <\/div>\n\n            <div class=\"case-study-lists__inner-r\">\n                <div class=\"case-study-lists__lists-wrap\">\n                                            <div class=\"case-study-list\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <ul>\n<li>Admin interface<\/li>\n<li>API<\/li>\n<li>Brandable app<\/li>\n<li>Branded journals for pilot participants<\/li>\n<li>Clickable prototype<\/li>\n<li>Competitive analysis report<\/li>\n<li>Detailed user personas<\/li>\n<li>Future design iterations &amp; development<\/li>\n<li>Front-end component codebase &amp; documentation<\/li>\n<li>Insights &amp; findings report<\/li>\n<li>MVP<\/li>\n<li>Patient interface<\/li>\n<li>Platform information architecture<\/li>\n<li>Product blueprint<\/li>\n<\/ul>\n                        <\/div>\n                    \n                                            <div class=\"case-study-list\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                            <ul>\n<li>Product style guide<\/li>\n<li>Remote patient monitoring platform<\/li>\n<li>Solution architecture<\/li>\n<li>Source code<\/li>\n<li>Step-by-step training guides<\/li>\n<li>Story mapping for workflow definition<\/li>\n<li>Training data set<\/li>\n<li>Usability research findings<\/li>\n<li>User interviews<\/li>\n<li>User journey definition<\/li>\n<li>User workflows &amp; journey maps<\/li>\n<li>User research insights<\/li>\n<li>User stories<\/li>\n<li>Visual design &amp; prototype<\/li>\n<li>Wireframes<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <\/div>\n\n        <div class=\"case-study-lists__bottom page-container\">\n                    <\/div>\n    <\/section>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_16148a603c108e6b3b579b8c77f5e0c4 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_16148a603c108e6b3b579b8c77f5e0c4 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_16148a603c108e6b3b579b8c77f5e0c4 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_16148a603c108e6b3b579b8c77f5e0c4\" class=\"js-guttenberg-block guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #F1F2EA; color: #333;\"\n         data-color=\"#333\" data-bg=\"#F1F2EA\"\n         data-new-color=\"#333\" data-new-bg=\"#ffffff\"\n    ><\/div>\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">Scaling the MVP<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">After our development team completed the MVP, we shifted our focus to scalability, distribution, and market penetration. Through a series of monthly workshops, we completed the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Determined project requirements<\/li>\n\n\n\n<li>Selected vendors for device procurement and scalable remote device management<\/li>\n\n\n\n<li>Updated application software for B2B, B2G, and B2C distribution<\/li>\n\n\n\n<li>Identified operational strategies for training scalability, price reduction per unit cost, and drop ship deployment time reduction<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_d7ff482a73821dff12fdea820ad0f69e {\n            height: 80px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_d7ff482a73821dff12fdea820ad0f69e {\n                height: px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_d7ff482a73821dff12fdea820ad0f69e {\n                height: px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_d7ff482a73821dff12fdea820ad0f69e\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n\n            <style>\n            @media (min-width: 782px) {\n\n                .floating-image {\n                    position: relative;\n                }\n\n                .floating-image img {\n                    border-radius: 20px;\n                }\n\n                #floating-image-block_e44d8fda629fffbb4b6032f5efa3d9bc {\n                                    }\n            }\n\n            @media (max-width: 782px) {\n                #floating-image-block_e44d8fda629fffbb4b6032f5efa3d9bc {\n                    max-width: 100% !important;\n                                    text-align: center;\n                }\n            }\n        <\/style>\n\n    <div id=\"floating-image-block_e44d8fda629fffbb4b6032f5efa3d9bc\" class=\"guttenberg-block floating-image\" data-inview=\"false\" data-aos=\"fade\" data-aos-duration=\"1000\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"1326\" height=\"762\" src=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1.png 1326w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1-300x172.png 300w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1-1024x588.png 1024w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1-768x441.png 768w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/03\/CHS-CallCenter-CALL-Main-V1-\u2013-1-1-649x373.png 649w\" sizes=\"(max-width: 1326px) 100vw, 1326px\" \/>    <\/div>\n    \n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n            height: 200px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n                height: 150px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_398e89e9a894b751185be34646cafed3 {\n                height: 100px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_398e89e9a894b751185be34646cafed3\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <div id=\"divider-block_7d6c0a019d4ae69c368b03811aadbfb9\" class=\"guttenberg-block divider alignnone\"\r\n         style=\"height: 2px; background-color: #e5e5e5;\"\r\n    ><\/div>\r\n\n\n\n<div class=\"wp-block-columns is-style-wide is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:540px\">\n<h2 class=\"wp-block-heading has-option-default\">API &amp; data management<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:534px\">\n<p class=\"has-option-default\">As we scaled, we continued to grow the product offering and developed a care management ecosystem designed to scale with Never Alone\u2019s increasing user base and expanding network. Central to this ecosystem is our Care Platform, a CRM that manages user data and interactions across the Never Alone ecosystem. To integrate the Care Platform with the Never Alone app and iOS tablet, we architected a series of APIs that would onboard existing information and display new inputs accurately in the Care Platform application.<br><br>Bringing experience from a wide breadth of industries, we delivered an end-to-end telehealth and social service for aging seniors that spans across CRM, EHR, and social care management. Within nine months, we developed a fully integrated tablet application with the following features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>24\/7 video access to a Personal Care Partner<\/li>\n\n\n\n<li>On-demand emergency services<\/li>\n\n\n\n<li>Stand-alone telehealth scheduling and visits<\/li>\n\n\n\n<li>Medical and social calendar with alerts<\/li>\n\n\n\n<li>Pilot program experience &amp; feedback analysis<\/li>\n\n\n\n<li>Care Management Platform, which replace Salesforce and third-party applications, that offers personalized service and continuity of care across social and medical needs<\/li>\n\n\n\n<li>Advisory services for Never Alone business operations, Easterseals IDD expansion, pilot and market strategy, program management, ecosystem offerings to potential software partners<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n\n<!-- Block Settings -->\n\n<!-- Load values and handle defaults. -->\n\n    <style>\n        #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n            height: 160px;\n        }\n\n        @media(max-width: 782px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 110px;\n            }\n        }\n\n        @media(max-width: 560px) {\n            #spacer-new-block_785f8cbd65a069c75733a816f9fbbd89 {\n                height: 60px;\n            }\n        }\n    <\/style>\n    <div id=\"spacer-new-block_785f8cbd65a069c75733a816f9fbbd89\" class=\" guttenberg-block spacer-new alignfull\"\n         style=\"background-color: #ffffff; color: #333;\"\n         data-color=\"#333\" data-bg=\"#ffffff\"\n         data-new-color=\"\" data-new-bg=\"\"\n    ><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full has-option-mb40\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"419\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-28.png\" alt=\"\" class=\"wp-image-10198\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-28.png 630w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-28-300x200.png 300w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-28-561x373.png 561w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full has-option-mb40\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"413\" src=\"http:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-29.png\" alt=\"\" class=\"wp-image-10199\" srcset=\"https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-29.png 630w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-29-300x197.png 300w, https:\/\/digitalscientists.com\/wp-content\/uploads\/2022\/12\/image-29-569x373.png 569w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\r\n\r\n<!-- Block Settings -->\r\n\r\n    <section id=\"featured-cta-block_eb32aa2fa5845eb105d2d5e01266bcf5\"\r\n             class=\" guttenberg-block featured-cta alignfull\"\r\n             style=\"background-color: #ffffff; color: #333;\"\r\n             data-color=\"#333\" data-bg=\"#ffffff\"\r\n             data-new-color=\"\" data-new-bg=\"\"\r\n    >\r\n        <div class=\"featured-cta__container\">\r\n\r\n                            <div class=\"featured-cta__title section-title\"><h2>Need an RPM Platform?<\/h2>\n<\/div>\r\n            \r\n                            <a class=\"featured-cs__btn btn  btn--dark\" href=\"\/contact\/\" target=\"_self\">\r\n                    <span>LET&#039;S TALK<\/span>\r\n                    <span class=\"dec\"><\/span>\r\n                <\/a>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\n\n\n\n<!-- Block Settings -->\n\n    <section id=\"next-page-block_a51297ecae8c9e1bf636365793227b7a\"\n             class=\"js-guttenberg-block guttenberg-block next-page alignfull\"\n             style=\"background-color: #ffffff; color: #333;\"\n             data-color=\"#333\" data-bg=\"#ffffff\"\n             data-new-color=\"#fff\" data-new-bg=\"#3D5BF2\"\n    >\n        <div class=\"next-page__container\">\n\n                            <div class=\"next-page__label\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                    <h5>next case study<\/h5>\n                <\/div>\n            \n            <div class=\"next-page__content-wrap\" data-aos=\"fade\" data-aos-duration=\"1000\">\n                                    <div class=\"next-page__title section-title\">\n                        <h2>Guardian<\/h2>\n                    <\/div>\n                \n                                    <a class=\"next-page__btn arrow-btn  arrow-btn--light\" href=\"\/case-studies\/guardian-app\/\" target=\"_self\">\n                        <span class=\"dec\"><\/span>\n                    <\/a>\n                            <\/div>\n\n            \n            \n                            <a class=\"next-page__additional-link\" style=\"color: #ffffff\"\n                   href=\"\/case-studies\/\"\n                   target=\"_self\"\n                   data-aos=\"fade\" data-aos-duration=\"1000\"\n                >\n                    view all                <\/a>\n            \n        <\/div>\n    <\/section>\n","protected":false},"featured_media":16569,"template":"","project_type":[19,159,156,155],"class_list":["post-6508","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","project_type-healthcare","project_type-iot","project_type-mobile","project_type-ux-ui"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Never Alone Case Study | Digital Scientists<\/title>\n<meta name=\"description\" content=\"CommuniCare and Digital Scientists partnered to build a remote patient monitoring platform and care management ecosystem that would enable older adults to live independently longer. The service, Never Alone, provides 24\/7 care access for older adults. Read the case study.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digitalscientists.com\/case-studies\/never-alone\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Never Alone Case Study | Digital Scientists\" \/>\n<meta property=\"og:description\" content=\"CommuniCare and Digital Scientists partnered to build a remote patient monitoring platform and care management ecosystem that would enable older adults to live independently longer. The service, Never Alone, provides 24\/7 care access for older adults. 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